Following on my last blog post on passwords, I turn my attention now to physical devices. Do you have employees that work remotely and/or access sensitive donor or ticket buyer information on a device they own, such as their own iPhone or personal computer? And if so, do you know what data is actually stored on those devices? What would happen if there was a compromise – their laptop was stolen, or they lost their cell phone? Would you have donor data or anything knowing as PII (Personally Identifiable Information) out in the wild? Read the Article
One of the most surprising (and alarming) things I’ve read about recently is how easy it has been for some hackers to disrupt big, powerful businesses. From Sony to Target (and others we’ve never heard of) one of the lessons learned is that these companies seemed to have forgotten the basics.
Though data security, redundancy, and system back-ups could easily take up the space of many more blog posts, today I want to focus on just one – passwords.Read the Article
Today’s blog post is written by Aaron Schwartzbord, Marketing Manager, Patron Technology.
In my work life, my goal has been to work for companies that encourage me to learn and grow, challenge me, treat me with kindness and compassion, and make me want to come to work every day. Prior to working at Patron Technology I worked for a variety of non-profit and for-profit companies all focused around the arts and entertainment and they’ve shown me a real variety of company cultures. As many of you can probably relate to, finding that company with a really great culture can be a challenge.
But as leaders of arts organizations, what can you do to ensure a focused, (hopefully) positive, and sustained organizational culture?Read the Article
Today’s blog post is written by Cheryl Dolby, Manager, Business and Lead Development, Patron Technology.
TV viewers have recently been treated to live productions of award-winning and classic musicals on network television drawing new attention to the magic of live theatre. Theatre lovers have long known there’s nothing like the immediacy of seeing a live performance, where anything can and sometimes does happen – just ask the woman in the audience who had her cell phone snatched by Patti Lupone as she made her exit through the house!
In the past, television variety shows often featured Broadway stars performing scenes and songs from their current show. In the 1950s, NBC produced three telecasts of Broadway’s original 1954 production of “Peter Pan,” starring Mary Martin and Cyril Ritchard and PBS has been the regular option for viewers to see Broadway on TV through its “Great Performances” and “Live from Lincoln Center” series.
When NBC took, what appeared to be, a somewhat questionable step to bring back live theatre to network TV in 2013, the skeptics were waiting. Read the Article
My traditional year-end article about the tech trends reshaping the arts comes in the form of a curated selection of the most interesting blog posts we’ve published this past year. I’ve sorted them by category below.
On behalf of our entire staff, thanks for a great year, and happy holidays!
Why CRM Has Become Essential
A single database for marketing and fundraising is the only way to ensure you meet your overall organizational goals. A Love Letter for CRM
Start focusing on the top 10% of your patrons instead of investing your time, energy, and attention trying to “save” your bottom 10%. Loyalty’s the Thing, and CRM Is the Medium
How Disney’s CRM system made a vacation seamless, weeks before this guest stepped foot in Florida. Disney Goes All In on CRM
How Disney has embraced CRM, location-based wearable technology, digital payments, and personalization in its theme parks. How Disney & CRM Rocked My Summer Vacation
It’s not quite the end of the year, but that didn’t stop Search Engine Journal from publishing What’s Trending This Year? An Overview of The 2015 Internet Trends. It’s in an easily digestible info-graphic format and I won’t spoil it here, since it’s a good read.
I will admit that the reason I am highlighting this post is because of number five on their list: “Last, But Certainly Not Least: Online Security.” You may recall a blog post I wrote earlier in the year entitled: Executive Data Security Wake-up Call: Don’t Become a Target. Search Engine Journal’s article validates that data security is a major issue that every executive should be thinking about. To make matters worse, according to their article, “20% of data breaches come from inside the organization.” How well do you know what your staff is doing with your data? Do you have director of data security written into someone’s job description? If not, this may be something to consider.
Read the Article