PatronManager CRM is designed to work equally well for large or small organizations, and so our client base is diverse, ranging from large enterprise performing arts organizations to small all-volunteer community theater. We have clients in 47 states, and our clients include symphony orchestras, opera, dance, theater, performing arts centers, community arts organizations, museums, historic theatres and homes, art house cinemas and arts-service organizations.
The Pearl Theatre Company
The Pearl Theatre, a 160 seat off-Broadway theatre company in New York City is using PatronManager to invest in building better relationships with its audience. Learn how PatronManager enables their staff to connect personally with their audience, collaborate more efficiently, and build a more robust connection to their supporters.
“Since we started using Patron Manager, ticket revenue has increased 11%, and attendance has increased 15% – largely due to the easy ability to target patrons, manage inventory, and track sales.”
Cathy Bagwell Marsh
Director of Marketing and Sales | American Shakespeare Center
Labyrinth Theater Company
Prior to using PatronManager, Labyrinth had difficulty identifying repeat buyers, donors, and even generating a basic audience profile. Unifying multiple fundraising and ticket sale histories into PatronManager’s centralized database enabled Labyrinth to visualize their audience and their key relationships. From there, they were able to make data-driven decisions about where to spend target effort reaching out to patrons. Within a year of switching to PatronManager, Labyrinth tripled the number of individual giving donations.
Alexandria Symphony Orchestra
PatronManager brought new development capabilities to Alexandria Symphony Orchestra. With every member of the team able to visualize the relationship with each donor and patron, they’ve seen a doubling of corporate giving revenue over two years.
Chesapeake Shakespeare Company
Chesapeake Shakespeare Company was using multiple patron lists that made it hard for departments to share information — which also prevented the company from growing. Switching to PatronManager allowed the company to rapidly transfer the institutional knowledge of each patron relationship to new staff and volunteers. Powerful new reporting tools made it easy to tailor communications to different donors and prospect segments, allowing a relatively small staff to multiply their marketing efforts.