CEO - PatronManager
Eugene is an entrepreneur who has been a visionary in bringing Internet-based technology solutions to arts and cultural organizations since the early days of the consumer web. Eugene’s first technology company in 1995 was the groundbreaking national arts listing site Culturefinder.com, funded by AOL Ventures and Comcast. He has also worked in arts management, serving as the Executive Director of the American Symphony Orchestra and Concordia Orchestras, and prior to that, he worked in management positions at American Express. Eugene then became a co-founder and the CEO of Patron Technology. He is also the co-chairman of LaunchU, an alumni-lead program he initiated for entrepreneurship at Oberlin College as a member of the President’s Advisory Board.
Eugene is a co-author of Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century which describes how CRM would change the way arts organizations build relationships with ticket buyer and donors. He also wrote three books on e-marketing: Wired for Culture: How Email is Revolutionizing Arts Marketing, Sign-Up for Culture: The Arts Marketer’s Guide to Building an Effective Email List, and Web Sites for Culture: Essential Principles for Great Arts Web Sites.
Gene is a professionally trained cellist with a lifelong affinity for music.
President & COO - ShowClix
Brian is a recognized leader in the ticketing industry. Throughout his career he has managed Sales, Client Support, and Marketing teams and has a track record of leading businesses to success. Brian’s ticketing career began with BASS Tickets in 1996, where he provided client support to professional sports teams including the San Francisco Giants, Oakland A’s, and Oakland Raiders. In 2000, he moved to online ticketing pioneer, TicketWeb, where he managed the Client Services and Customer Support teams. Prior to joining ShowClix as their COO in 2015, Brian was SVP of Sales for Ticketfly for five years, where he led a 20+ person sales team to unprecedented growth in the music ticketing industry.
Today, Brian is President of ShowClix and CRO of Patron Technology. Brian is responsible for leading the development and execution of ShowClix’s strategy and is responsible for the overall operation of the company. For Patron Technology, his focus is on growing the business as one of the leading event technology businesses in each of Patron Technology’s defined verticals.
He grew up in California, but is a lifelong fan of all things Pittsburgh sports.
CFO - PatronManager
Leveraging his diverse financial background, Anupam is an experienced and accomplished financial executive in the technology and media space focused on driving long term growth and value. Prior to joining Patron Technology, he was the CFO of S2BN, a leading producer of live entertainment, where he led all matters relating to finance. Before S2BN, he was the VP of Finance and Strategy at Penton, a B2B media company, where he helped lead finance, M&A, and the process which ultimately led to a successful, nearly $2 billion exit for the company. Previously, he spent 10 years in the investment banking industry.
A passionate devotee of all things marketing, Anupam is an Adjunct Professor of Marketing at New York University. Additionally, as a multi-instrumentalist and licensed soccer coach, Anupam is involved in local theater and youth athletics in his hometown of West Orange, NJ.
Anupam once won an honorable mention in the Billboard Songwriting Contest for his original blues composition and performance.
CTO - ShowClix
As the CTO of ShowClix, Nate leads a team of talented software engineers with a history of delivering industry firsts. Nate, an original architect of the platform, now focuses most of his efforts on product strategy, system architecture, and team development. Nate's career prior to ShowClix included NIST, the Dept. of Veteran Affairs, and a handful of startups spanning medicine, marketing, and social gaming.
Nate is very active in the tech community outside of ShowClix. His data analysis and visualizations have been featured in the Washington Post and NPR. He is the founder of First Bytes Society, an organization that introduces tweens in low-income communities to programming. He is also the author of several popular open source libraries. His projects have garnered over a million installs.
Nate ran his first marathon two days after turning 14.
CTO - PatronManager
David has played a key role with Patron Technology since its founding in 2001, leading a team of dedicated developers in the creation of PatronMail and PatronManager. An early adopter of cloud computing, Dave has leveraged the flexibility and scalability of the cloud to quickly turn concept into production applications ready for mass distribution.
Dave graduated with distinction from Worcester Polytechnic Institute with a BS in Computer Science, after which he founded and became CTO of Powerdime.com. As part of the team at Nine Summer, a software development and consulting firm based in Connecticut, he‘s had strategic involvement in many projects including Crisply.com, TrivialPursuit.com, The History Channel, Readers Digest, Rave Wireless, and Comtex News Network. He holds numerous patents for his work on accessibility features built into Microsoft Windows.
Dave is a seltzer-holic and has limitless carbonated water available at home via a carbonation rig he built in his basement.
Vice President, Operations - PatronManager
In addition to binding cross-departmental operations, Nathan heads the Renewals & Retention and PatronWorkshop divisions. He also serves as company project manager for major projects, the annual PatronManager Client Community meeting, and serves as a company Salesforce Administrator. Additionally, he manages our partnerships and business development opportunities.
Prior to joining PatronManager in 2009, Nathan was an Associate Director at Nielsen IAG, the premier ad effectiveness research company. While at Nielsen, Nathan managed the live ad data collection process and technology for all television media. He has an MFA in Acting from the University of North Carolina at Greensboro.
Nathan has played the Emcee in "Cabaret," George in "Our Town," and Woody Guthrie in "American Song," but his favorite part was Dennis in "This is Our Youth".
Vice President of Finance - ShowClix
As the Vice President of Finance and Human Resources, Mark is responsible for the leadership and coordination of ShowClix’s financial strategy, forecasting, budgeting, and implementation of all accounting procedures, policies, and internal controls. With a keen eye for numbers and people, Mark expertly deals with ShowClix billing, finances, and human resource matters.
Prior to ShowClix, he progressed in accounting and sales positions at several different corporations. Eventually he wanted to branch out and become a financial consultant where he served clients in an Interim role, eventually moving into a Chief Financial Officer position. He received his Bachelor’s Degree in Accounting from Dayton University, and after passing the CPA exam, he went on to receive his Masters in Business Administration from the Marshall School of Business at the University of Southern California.
Mark has won ShowClix’s “Best Hair” award seven years in a row, and counting.
Vice President, Product - PatronManager
Michelle has been with the company since 2005, serving in a variety of roles involving product development and innovation. She has led the development of PatronManager since its inception. As VP Product, she is responsible for leading the product and engineering teams, as well as overseeing all aspects of client support and education.
A close observer of arts marketing and management trends, Michelle has presented over 20 seminars on the topic since 2008, including sessions at the National Arts Marketing Project Conference, INTIX, Arts Reach, and Dreamforce, as well as multi-city tours in the United States and Spain. She is the co-author of Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century, published in April 2011, a handbook for the industry about the importance of building and strengthening relationships with arts patrons. Michelle also co-chairs the conference committee for the annual PatronManager Community Meeting.
Michelle is a former board member of ELNYA (Emerging Leaders of New York Arts), a professional development group for arts administrators in their 20s and 30s, and currently serves on two committees for INTIX (the International Ticketing Association). She holds a B.A. in Classics from Wesleyan University, but since earning her Salesforce Advanced Administrator and App Builder certifications, she spends much more time translating apex code exceptions than ancient Greek, these days.
Despite no longer living in Brooklyn, Michelle runs a blog documenting the borough's residents' peculiar tendency to turn their front steps into an ad-hoc library: Stoop Books of Brooklyn
Vice President of Product - ShowClix
As Vice President of Product at ShowClix, Nathaniel is responsible for understanding the needs of the industry, the team, and the clients. With over ten years of experience implementing strategies to support the ShowClix product portfolio, he knows the business inside and out. He directs activity that positions the company’s competitiveness for the future by prioritizing projects and shepherding them through the development process.
Prior to ShowClix, he worked behind the scenes of The Magic Woods, a children’s television show. From there, Nathaniel worked at a small consulting firm doing project management and business analysis on software development projects for clients like PNC, Visa, and US Steel. He graduated from Miami University in Ohio with a degree in Philosophy and Interdisciplinary Studies.
Nathaniel loves to hike with his dog, Riley, who has never been skunked, but did manage to get quilled by a startled porcupine once.
General Manager - Ticketleap
One of its earliest hires in late 2009, Chrisse has held numerous roles at Ticketleap, positioning herself as an expert on what it takes to make the company thrive. As General Manager, Chrisse is responsible for the vision, strategy, and growth at Ticketleap.
A lifelong athlete, Chrisse is a true team player. She leads by example, coaching her team to success. Chrisse received her BA in Business Administration from the University of Rhode Island, where she played Division I Field Hockey.
Chrisse is the mother of two Dragons.
Director of Human Resources - ShowClix
As one of the earliest employees of ShowClix, Lauren has played an instrumental role in the growth and development of the company while serving in multiple capacities, including operations, finance, and accounting. Today, Lauren leads ShowClix Human Resources in talent management, total rewards, and HR operations. In a broader capacity she developed employee acknowledgement programs, oversees compliance initiatives, accurate updates, and employee training.
Lauren is responsible for nurturing the company’s unique culture and work environment; she also develops and initiates employee engagement efforts across the organization. Outside of the office, Lauren is an art and design enthusiast who loves to draw and paint and wine festival aficionado. She has a Bachelor Degree in Fine Arts from Indiana University of Pennsylvania, and holds her Master of Business Administration from the same university.
Lauren once gave a product testimonial in a nationally broadcasted commercial and then shortly after retired from her acting career.