Patron Technology is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.patrontechnology.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
This Privacy Policy covers Patron Technology's treatment of personally identifiable information that Patron Technology collects when you are on the Patron Technology site, and when you use Patron Technology's services. This policy also covers Patron Technology's treatment of any personally identifiable information that Patron Technology's business partners share with Patron Technology or that Patron Technology may collect on a partner's site. This policy does not apply to the practices of companies that Patron Technology does not own or control or to people that Patron Technology does not employ or manage.
If you have questions or concerns regarding this Privacy Policy, you should first contact Mark Famiglietti at mf[at]patrontechnology[dot]com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
Information Collection and Use
Patron Technology collects personally identifiable information when you register for a Patron Technology account, when you use certain Patron Technology products or services, when you visit Patron Technology pages, and when you enter promotions or sweepstakes. Patron Technology may also receive personally identifiable information from our business partners. When you register with Patron Technology, we ask for your company name, address, e-mail address, phone number, and additional business-related information. Once you register with Patron Technology and sign in to our services, you are not anonymous to us. Patron Technology also automatically receives and records information on our server logs from your browser including your IP address, Patron Technology cookie information, and the page you requested. Patron Technology uses information for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.
Patron Technology complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.
Information Sharing and Disclosure
Patron Technology will not sell or rent your personally identifiable information to anyone. Patron Technology may send personally identifiable information about you to other companies or people when: we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Patron Technology to provide a product or service to you. These companies provide services to us, such as hosting our e-mail systems, providing hosting for streaming media content, and the back-up of our data. Unless we tell you otherwise, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us in providing our service to you.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Cookies
Patron Technology may set and access Patron Technology cookies on your computer. Patron Technology allows other companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Patron Technology's cookies. Patron Technology uses Web beacons to access our cookies within and outside our network of Web sites and in connection with Patron Technology products and services. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. A response to an access request will be provided within 30 days of submitting the request. Please send an e-mail to info[at]patrontechnology[dot]com requesting access.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers and/or social security numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
[To learn more about SSL, follow this link: http://en.wikipedia.org/wiki/Secure_Sockets_Layer]
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can e-mail us at info[at]patrontechnology[dot]com.
Testimonials
From time to time, we post customer testimonials on our Web site, which may contain personally identifiable information such as the customer's name. In this case, we obtain the customer's consent prior to posting the testimonial.
Promotions
From time to time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as ZIP code).
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the site. Patron Technology stores this information for the sole purpose of sending this one-time e-mail.
Your friend may contact us at info[at]patrontechnology[dot]com to request that we remove this information from our database.
Communications from the Site - Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and e-mail address to send the newsletter to you. Out of respect for privacy, we provide you a way to unsubscribe within each newsletter. In addition, we also offer you the ability to edit and delete your account information (see next section).
Your Ability to Edit and Delete Your Account Information and Preferences
Patron Technology gives you the ability to edit your Patron Technology Account Information and preferences at any time. You may request deletion of your Patron Technology account by e-mailing info[at]patrontechnology[dot]com. All inquiries will receive responses within 30 days of our receipt of them. Please be advised that some statistical information may possibly remain in our archived records after your account has been deleted.
Changes to this Privacy Policy
Patron Technology may amend this policy from time to time. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our homepage.
Effective Date of this Privacy Policy: 01/24/2006
For questions or comments on this policy e-mail info[at]patrontechnology[dot]com or write Customer Service, Patron Technology, 850 Seventh Avenue, Suite 1201, New York, NY 10019.
